Clear information, quick responses and no chasing.
QB Care understands the pressure support coordinators and referrers are under. We help take the stress out of SIL referrals by keeping documentation, support information and evidence up to date and easy to access.
Each home has dedicated Service Managers and Team Leaders, so there's clear accountability, responsive communication and a strong understanding of the participant's support needs. When you need information for referrals, plan reviews, reports, stakeholder meetings or support planning, our goal is to provide it quickly and clearly.
Four ways we take the friction out of SIL referrals.
Referral suitability
How we assess support needs, risks, compatibility and housing options before saying yes.
Current vacancies
Up-to-date information about open homes and upcoming SIL placements across Adelaide.
Documentation support
Evidence, daily logs and support information that can be drawn on for plan reviews, reports and stakeholder meetings.
Dedicated contacts
Service Managers and Team Leaders connected to each home: clear accountability and a single point of contact.
Once a referral comes through.
- 1
Initial response in 24 to 48 business hours.
A short call or email to confirm we've reviewed the referral and identify what we need to look at next.
- 2
Suitability and home compatibility review.
Support needs, risks, mobility, behaviour support, personal care, household compatibility, all checked against the homes we run and the homes we're building.
- 3
Stakeholder meeting if it's a fit.
Participant, family, guardian, support coordinator, allied health, SDA provider, together, to align before move-in is scheduled.
- 4
If we're not the right fit, we say so.
Where appropriate, we'll try to connect you with another provider or pathway better suited.
How clinical recommendations become daily care.
In-house clinicians translate every recommendation into the routine, the prompt, the conversation. The team's evidence then flows back to the practitioner, so the next report is the most accurate one yet.
At the centre
The participant's real life
- Routines
- Communication
- Mobility
- Safety
- Personal care
- Preferences
- Support needs
QB Care reviews relevant allied health reports, behaviour support plans, therapy recommendations, risk information and support documents across communication, mobility, cognition, behaviour support, personal care, safety, routines, triggers, preferences, equipment and environmental needs. The goal is to understand what the participant needs in real daily support.
Why this matters
Support starts with knowing what's been recommended, not just what's been received in a folder.
The cycle continues
Have someone in mind?
Send through the referral and we'll respond within 24 to 48 business hours. Allied health reports and existing documentation are welcome at any stage of the conversation.