QB Care exists to deliver Supported Independent Living the way it should be done. For people with high physical supports and complex care needs, supported living shapes home, safety, dignity, routine, communication, relationships and quality of life.
That's why our model is structured, focussed and intentional. Consistent teams, prepared homes, clear documentation, clinical input that lands in daily life.
2026 Enablement Award winner
The Most Outstanding Supported Independent Living Provider in the NDIS/Disability Sector in Australia
Enablement Awards, presented in Adelaide on 4 September 2026.
Quality Built Care.
Quality is in the way a home is prepared. The way a team is briefed. The way reports become routines. The way families are kept close. The way support is reviewed when life changes.
It's a standard we hold ourselves to, every shift.
Mission
To deliver SIL that is structured, consistent and built around real life.
QB Care provides Supported Independent Living for people with high physical supports and complex care needs through prepared teams, clear routines, evidence-informed practice and support that respects each participant's dignity, choices and home life.
Vision
To set the standard for SIL.
We want to raise the quality of supported living for people with high physical supports and complex care needs, creating homes where support is planned properly, delivered consistently, communicated clearly and reviewed with purpose.
Our values
What the standard looks like, every shift.
Five values that shape how QB Care plans, prepares, delivers and reviews support.
01
Person First, Always
Systems support people, not control them.
What this means
Participants are involved in decisions
Preferences are respected
Dignity is maintained
Staff reminder
The participant's voice always matters.
02
Responsible Care
We take full responsibility for participant safety, stability and long-term outcomes.
What this means
Structured, consistent support
Early escalation of issues
Ownership during every shift
Staff reminder
Nothing important gets ignored.
03
Clinical Integrity
Decisions are grounded in professional knowledge, not assumption.
What this means
Correct implementation of plans
Adherence to restrictive practice requirements
Safe execution of physical supports
Staff reminder
We follow the plan, not guess the plan.
04
Proactive, Consistent Communication
Communication is ongoing, not reactive.
What this means
Clear documentation
Timely escalation
Shared visibility across teams
Staff reminder
If it matters, record it and share it.
05
Professional Discipline & Strong Teams
Consistency and stable teams create safe, settled homes.
What this means
Routines are followed and documentation is done properly
Staff are prepared, organised and support each other
Knowledge is shared and leadership is accessible
Staff reminder
Consistency and strong teams keep homes calm and safe.
Our team
One team behind every home.
From the founders to the people running each home, QB Care works as one team. Each resident has a dedicated Service Manager and Team Leader assigned at intake.
Ramsha Akhtar
Co-Founder and Director
M.Aud | BDDE
Ramsha is a Behaviour Support Practitioner and Developmental Educator with over 11 years of experience across frontline disability support, specialist practice and operational management. She oversees QB Care's governance, service structure and quality systems, with a strong focus on participant safety, satisfaction, safeguarding and consistent support.
Dani Akhtar
Co-Founder and General Manager
BDDE
Dani is a Behaviour Support Practitioner with over 7 years of experience in the disability sector, working across complex support needs, service management and behaviour support. As General Manager, Dani oversees service delivery, operational management and business development, supporting QB Care's focus on safe, consistent and person-first support.
Georgia
People, Culture & Compliance Coordinator
Supports QB Care's people, culture, compliance standards and team consistency.
Kelly
Service Manager
Supports home operations, resident support, communication and service delivery.
J
Jodi
Service Manager
Supports home operations, resident support, communication and service delivery.
Want to talk specifics?
See how the standard shows up in a real home.
Our homes are people's homes. If you'd like to understand how the standard shows up day to day, reach out and, where appropriate, we can arrange a visit, or start a referral conversation directly.